OFFICIAL PUBLICATION OF THE MONTANA FUNERAL DIRECTORS ASSOCIATION

March 18, 2026

Hand holding phone ringing from Unknown caller

Is It Really the IRS?

Common Tax Scams and How To Avoid Them

It is an unfortunate fact that scams targeting the elderly are increasing in number. Robocalls allow scammers to target the elderly all over the nation. One of the most common scams involves these fraudsters pretending to be representatives of the IRS. In the following, we have listed some of the most common scams and how to tell if a communication from the IRS is legitimate or not.

Is It Really the IRS?

Common Tax Scams and How To Avoid Them

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Smiling woman in pink jacket making heart shape with hands

Why Language Matters More Than Ever

Every family you serve brings a unique set of expectations, emotions and values to the funeral planning process. They might be grieving, confused or overwhelmed and in these moments, the words you use carry extraordinary power. Language can comfort or confuse. It can open up a conversation or shut it down. It can honor a life or unintentionally diminish it.

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Hands holding paper cutouts of colorful people in a group

Caring Communities

Guidance for Supporting Survivors of Suicide Loss

What comes next can make or break a conversation, a friendship or even a working relationship. Knowing what to say to someone who is grieving the loss of a loved one, especially a loss by suicide, can be incredibly difficult. If you haven’t experienced a similar loss, it’s easy to unintentionally say something hurtful.

Caring Communities

Guidance for Supporting Survivors of Suicide Loss

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John Hill

Know When to Step Up

For more than five years, Wally Hooker wrote a column for the Funeral Home and Cemetery News to teach, challenge and inspire us to step up and be better embalmers. When Wally announced that it was time to “know when to say when,” he asked me to continue writing the column. I felt humbled and honored, yet I also felt intimidated, nervous and full of doubt. How could I offer the same depth of knowledge and passion that Wally consistently brought? I knew I could never be Wally Hooker.

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Man and woman in office looking at paperwork

Internships and Registered Apprenticeships in Montana Funeral Service

How They Differ and Why It Matters

In recent years, discussions in funeral service about the workforce have increasingly used the terms “internship” and “apprenticeship” interchangeably. In Montana, however, these terms are not interchangeable, particularly in the licensed and highly regulated profession of funeral service and mortuary science. Understanding the distinction is critical for compliance, workforce planning and public protection.

Internships and Registered Apprenticeships in Montana Funeral Service

How They Differ and Why It Matters

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Man and woman in Sunday best posing in front of Christmas trees

Called to Serve, Trusted to Care

Steve and Denise Schnackenberg Retire

Some people find their life’s purpose early. Others discover it quietly, over time, through service, faith and a deep love for people. For Steve and Denise Schnackenberg, funeral service wasn’t something they set out to do — it was something that slowly, unmistakably, found them.

Called to Serve, Trusted to Care

Steve and Denise Schnackenberg Retire

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